As new means of communication develop, privacy protection becomes crucial. We are committed to respecting the confidentiality of the personal information we collect.
This policy describes how we process and protect the personal information we collect through technological means (for example, by email or online). We follow these rules to protect your privacy and comply with our legal obligations.
Who is this policy for?
The rules described in this policy apply to you if we collect your personal information through technological means in the course of our activities. For example, this policy applies:
- If you contact us by email.
- If you fill out one of our online contact forms.
By using this site, you accept this privacy policy.
- COLLECTION OF PERSONAL INFORMATION
With your consent (data provided voluntarily through forms), we collect the following types of information:
- Your name
- Your email address
- Your phone number
This personal data is obtained through forms and interactions between you and our website. We also use cookies and log files to collect information, as described below.
- PERSONAL DATA PROTECTION OFFICER
At Mécanique SDR, the person responsible for the protection of personal data is Justin Turcotte. You can contact him by email at
- METHODS OF COLLECTION AND PROCESSING OF YOUR PERSONAL DATA
3.1 FORMS
Your personal information is collected through the following forms:
- Information request form
3.2 USE OF YOUR DATA
We use this information to:
- Contact you (to respond to your requests, comments, or questions)
- Manage the website (improve the experience of our visitors)
- With your consent, send you offers and announcements by email
- Ensure customer follow-up
- For statistical purposes
3.3 DISCLOSURE AND RETENTION OF YOUR DATA
We will not use your personal information for purposes other than those specified at the time of collection, unless you expressly consent or if the law requires it.
We will not rent, sell, or share your personal data with third parties, except with your consent and always for the purpose of responding to your requests.
We retain the personal data we collect from you for the time necessary for our ongoing activities, such as providing a service you have requested or complying with legal, tax, or accounting obligations. Your personal data is kept in a way that allows us to identify you as long as necessary to achieve the purposes for which we process your information, and they are not retained beyond these purposes unless required by law.
Personal data that is no longer needed to achieve the identified objectives will be destroyed, erased, or anonymized.
- LOG FILES AND COOKIES
Our website uses cookies to enhance your browsing experience. These cookies collect information such as your IP address, the operating system of your device, the pages viewed, etc. You can configure your browser to block cookies, but this may affect your experience on the site.
We mainly collect the following data:
- Anonymous analytical data, such as the source, browser used, and number of pages viewed. We use this data to improve our website.
We use tools such as Google Analytics and remarketing to display ads based on your interests during your visit to our site. You can withdraw this information by following the procedure described in the Google Analytics privacy policy.
These files allow us to:
- Obtain anonymous statistics on site usage
- Improve the quality of the site's content and performance
- REQUEST FOR ACCESS - RECTIFICATION - WITHDRAWAL OF PERSONAL INFORMATION
5.1 RIGHT OF ACCESS
We also recognize your right to access your personal information, to rectify, modify, or delete it. You can exercise this right by contacting us in writing or by phone using the contact details above (point 2).
5.2 WITHDRAW YOUR CONSENT
We offer you the possibility to object to the use of your personal information for certain purposes, as well as the right to withdraw your consent. To exercise these rights, you can contact us using the contact details above (point 2).
Here are the steps for processing a request:
- You must send a written request to the Access and Personal Information Protection Officer. You will find their contact details in point 2;
- We will process your request within 30 days of receiving it;
- You will receive our response by email or phone call.
- SECURITY
The personal information we collect is stored securely. People working with us are required to respect the confidentiality of your data.
To ensure the security of your personal information, we use measures such as SSL protocol, computer backups, IDs/passwords, and firewalls. We strive to integrate the latest technological advancements to ensure the confidentiality of your transactions. However, as no method offers absolute security on the Internet, there is an inherent risk when transmitting personal information online.
- EXTERNAL SITES
Our site may contain links to external sites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies.
- UPDATES TO THIS PRIVACY POLICY
This policy is effective as of July 10, 2024, and replaces all previous versions. It may be modified when necessary and without notice.
